レビュー (279)

総合評価
3.5
評価レベルごとの件数
  • 評価の42%は5つ星です
  • 評価の9%は4つ星です
  • 評価の10%は3つ星です
  • 評価の9%は2つ星です
  • 評価の30%は1つ星です
2025年5月22日

No longer allows sign-ups due to a glitch - I've spent over a month now from the time I reported the issue but it continues and I haven't seen a follow-up. My applicants connect a social account but can't submit their application because it says "a social account must be connected". It happens to me, as well.
Besides this, the interface is still unintuitive. It takes me at least 5 clicks to find the setting or page I'm looking for. They did a facelift last year but it didn't help much. A mega-menu would be much easier than lots of pages with subtle buttons/tabs sprinkled around them.
Once things are set up, it works reasonably well for being free. I would have it at 4 stars without the glitch.

Laser Classroom
アメリカ合衆国
アプリの使用期間:約1年
2025年4月3日

Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.

Happy Wolf
カナダ
アプリの使用期間:1年以上
2025年2月11日

You really have to stay on top of this or else you will encounter scam/fraud orders. We noticed that collaborators from the network were ordering from our website so that they would get commission. They would then submit a chargeback so that they would get their payment back. I didn't realize the chargebacks were coming from Collabs Network orders until I started matching the order numbers. So, be careful!

As with the other shop owners, we also sent creators free products so that they can use it to promote, but would never hear from them again.

Overall, we lost more money using this app than sales.

DAILY N'OATS
アメリカ合衆国
アプリの使用期間:2年弱
2025年1月26日

It looks like some fake content creator accounts can take part of your sales almost everyday. I never connected to any creators, all I did was to set up a 10% commission for affiliate links. Today I reviewed my bills and realized I have collabs comissions, when I check those creators' social media pages, none of our brand nor products were mentioned. However, they took 10% of our sales for a lot of orders. I smell scam, so I ended my affiliate link right away. Also, I see Shopify tagged the content creators as mid-fraud/high-fraud, if so, then why you still give commission to them? If you mark them as fraud, you should suspend their account! Unfortunately, Shopify told me it's too late to dispute the payment to the scammer. It should never be too late to dispute payment to scammers!!! I want my money back!!!!

Gracie China Shop
アメリカ合衆国
アプリの使用期間:1年以上
2025年3月29日

I don't have the time to constantly manage all the people whom you want to exclude for violating practices. YOU AND ONLY YOU, are responsible for doing that, because you are the one detecting them anyway. I am fed up of constantly receiving emails asking me to unlink my collaborators. YOU DO THAT! AND YOU SEND THEM A MESSAGE TELLING THEM WHY!

22 Lions
クロアチア
アプリの使用期間:約2年
2025年3月30日

I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?

EcoKidsLand
ベルギー
アプリの使用期間:4日
2025年2月4日

Do not download the new collabs app on the Apple Store if you are creator!!! It will be your biggest mistake. Use the web browser only. They send out alerts to brands and all of a sudden right after I downloaded the app, almost every brand I work with started pausing my partnerships! It was crazy! They do not protect influencers or content creators at all.

Say What's Real
アメリカ合衆国
アプリの使用期間:1年以上
2025年2月18日

IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.

OneRepUltimate
アメリカ合衆国
アプリの使用期間:約2ヶ月
2025年1月28日

I love it, I can add collaborators, and they can have their own affiliate link to earn commissions, the way it works is beautiful. Very well done Team

Salman Stores
オマーン
アプリの使用期間:4ヶ月
2025年5月3日

Really enjoying this app. Great way to work with my affiliates. Like how everything is handled in one location and I don’t have to do anything manually.

Engine House Designs
アメリカ合衆国
アプリの使用期間:約1ヶ月

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