Shopify Collabs

No longer allows sign-ups due to a glitch - I've spent over a month now from the time I reported the issue but it continues and I haven't seen a follow-up. My applicants connect a social account but can't submit their application because it says "a social account must be connected". It happens to me, as well.
Besides this, the interface is still unintuitive. It takes me at least 5 clicks to find the setting or page I'm looking for. They did a facelift last year but it didn't help much. A mega-menu would be much easier than lots of pages with subtle buttons/tabs sprinkled around them.
Once things are set up, it works reasonably well for being free. I would have it at 4 stars without the glitch.

Hello. The application is great. I have a big problem. There is no Turkish language support. I want to send an invite mail but there are non-Turkish domains. So I can't send. Can you help me?

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

I am very disappointed with how influencers are handling brand collaborations on the Shopify Collab. Many influencers send their applications, and after accepting some of them, I sent gifts. They received the gifts but failed to post or share stories about the products. They also do not respond to emails or Instagram messages. Additionally, there is no option to rate these creators/influencers, which allows them to act unaccountably.

It will automatically generate a 6.8% off in my shopping cart! This is crazy, please fix it quickly, I have uninstalled it, but the discount is still there

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any promotion.

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can't properly invite or register to use them.

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it.

Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

***Update*** Received this response to my review:
"Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to force a creator to promote a brand, but if you choose to use Collabs again you can create a contract that outlines the expectations for the work the creator will do. We recommend seeking legal advice if you do choose to create contracts going forward." Essentially, these "influencers" are under no obligation to review (good or bad) the product you send to them, so there's a real possibility you're just sending out free product and paying shipping for absolutely nothing. Learned my lesson, time to uninstall this app.

Well, sent two applicants products and nothing. Just throwing out product for free, apparently. I had hopes for this but it just ended up costing me money for the product, shipping supplies, and shipping costs, not to mention some fun goodies for presentation. I am reticent to do this again, seeing as there's no legitimate return.

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......