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Fast and accurate support.
Not everything is translated at once, but there's a reason for it.
Great app. Even better support.
After having some issues with recent changes.
I found the support to be really great!
Moeilijk om bepaalde secties terug te vinden, en verschillende bugs na het vertalen van bepaalde inhoud, maar gelukkig een goed customer service team die snel hulp kan bieden!
Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.
The app is a great tool to handle translations. It just needs some time to find the right default sentences if your store gets more complex. Support i would give 11 out of 10
Good app and awesome support! They helped me to switch around languages (and really fast, too) when I had to change the main language for my page.
Absolutely recommended! Translation Lab makes your website translation easy. Thanks to the organization of the app you'll be able to translate your website page by page, product by product. Also, if you need to change your store's theme you can migrate your translation and make sure you don't lose all your work. Support service very helpful and efficient.
Had some issues. Got contacted by the team and been offered a good solution. They handle feedback constructively.
I'm starting to use T-lab and needed help from T-Lab support for several questions I had. Todor helped me and provided all answer to my questions, very helpful! Very good support!
Très bon outils pour une startup