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It used to be good and we tried their new version. We were charged for a premium suscription and got a terrible translation to Swedish because it was "AI". our chat gtp makes better translations than this. The result was that it took longer time to fix all the trouble caused by the poor translation than translating everything manually. The customer service refunded half of the price, but it was still comparable to the price of a month suscription to chatgtp.
Thank you for the honest feedback. We took it to heart and have since rolled out a new “Store Context” feature: you can now tell the AI exactly which products and industry terms matter (e.g. luxury bedding, pocket-spring mattresses). Combined with our upgraded GPT-4-based engine, this keeps key words like pocketfjädrar and hästtagel consistent across every page.
We have enabled the feature on your store and let you test translations (no publishing required) at no extra cost. Your input pushed us to ship this improvement, and we’re committed to making sure the results meet your standards. If you’d like to give it another try, just let us know – we’re here to help!
We reinstalled this app for the purpose to enable our brand to sell international, but for some strange reasons this app fail to enable us to sell in allot of countries. Please look into separating languages and countries as allot of countries beside the UK speaks English, French, and Spanish. This issue limits our business from selling or marketing to allot of countries. German (Deutsch) is spoken in Germany, Austria and other countries, English is a language not a country, French not a country, is a language spoken in France, Canada and other countries, Spanish not a country is a language spoken in Spain, USA, North America and other countries and Italian the language spoken in Italy, USA and other countries. TI needs to separate the above issues.. Your app fails to understand the difference between Country and Language, hence the reasons we will be uninstalling this app again and go with your competitor. It fails to meet our needs at this moment.