Facebook & Instagram

facebook & Meta is really problematic and it's not working at all. my shop is in review for long time and I'm not able to install easy the pixel. relly convoluted even with integration.

So very difficult to connect and set up pixels to work in the ads. Meta keeps circling in a loop to the Shopify page without actually connecting. Facebook ads support is unbelievably horrendous. I have no idea how such a big multi billion dollar company functions like this.

Managing my apparel brand shop on Facebook and Instagram has been a frustrating journey, to say the least. For the past four years, I've faced constant challenges connecting to the shop and maintaining its functionality.

One of the biggest hurdles has been resetting my Facebook password for the shop account. No matter how many attempts I make, I never seem to get it resolved. The lack of a clear or straightforward solution has made it feel like an ongoing hassle, with issues cropping up time and time again.

These technical difficulties have taken away valuable time I could be spending on growing my business, connecting with customers, and creating new products. I’m still looking for a lasting solution but have yet to find one that sticks.

If anyone has successfully navigated these issues or knows the best approach to resolving them, I’d love to hear your advice!

It is very sad to do business with facebook due to constant rejections despite products being compliant. Also, ads keep getting rejecting and facebook seems to blame their technology. It is total headache to do business with facebook.

This app triggered an 'automation' violation in my Facebook Business Suite. Disabling/restricting my Facebook Ads and Business account without any recourse from Facebook. Now I can't connect Shopify or run any ads. Garbage!

we're really unhappy with meta
you keep telling us we breach your community rules but we have read them and don't see how we might possible breach them
when we request a review you give no reasons
it's not fair and it's no way to treat any customer - esp. since we'd pay for more advertising if you would revert substantively so we could fix any issues

I sell shoes and every item is rejected for size, even though I have it listed in the title and in the "size" input.

if there is a issue it would be nice for us to be able to fix it instead of you just shutting our account down

Absolutely a horrible experience trying to connect accounts. It constantly tries to add your personal account to your business on Shopify. The Facebook auth and connection process is garbage.

This app has completely failed. My entire store will no longer sync with Facebook ads. I've spent hours with their support team. They are as lost as I am in attempting to get the app to work.