Avis (4 470)

Note globale
3,9
Nombre d’avis par note
  • 58 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 19 % des avis sont des avis à 1 étoiles
10 mai 2025

The app is good because it led to getting live agent support with Meta, whereas going through Meta directly it was impossible. AI continued to "block" me from getting live agent support. Meta is way to complicated with too many platforms (Business Suite, Commerce, Ads Manager, Business Manager, etc.). I have received live agent help 2-3 times from Meta in the past year and although they solve some immediate problems other problems arise due to too many new Meta accounts (and pixels) needed to be created but not being linked to the other correct Meta accounts. If only Meta had the live support that Shopify offers and was set up in a less confusing format.

Makin' a Difference
États-Unis
Plus d'un an d’utilisation de l’application
25 avril 2025

Sometime due to sync or other reason we have to uninstall the app and each time it create a new catalogue which is frustrating. Due to this we have to connect this new catalogue to all campaigns manually and even for a few type of campaign there is no option to add new one and the only option left is to create new campaign due which we loss the historically data.

Kindly fix this issue and allow users to connect the existing catalogue after uninstallation

omicskincare
États-Unis
Plus d'un an d’utilisation de l’application
3 mai 2025

It doesnt work where I am. Lanzarote, Canary Islands. It asks you to customize, and go through everything but for no reason, as Facebook doesnt allow Shop in Spain. So its quite useless all of this.

Scruples Decor
Espagne
Environ 4 ans d’utilisation de l’application
29 mai 2025

I like the way the app syncs with Facebook and Instagram however I've had multiple issues sorting out the pixel. Facebook meta teams say I need to contact Shopify and Shopify team says I need to contact Facebook, so I am very frustrated at this very point!

Made To Lactate
Afrique du Sud
6 mois d’utilisation de l’application
12 mai 2025

Generally works great, but now it tells me that I have an "Action needed" but I cant click "Open app" and all settings are green and active.

Johan & Nyström
Suède
Environ 4 ans d’utilisation de l’application
27 mai 2025

Difficult to work with, and they send confirmation codes to use, but give no screen or field to enter the code.

Bricks & Minifigs Littleton
États-Unis
Presque 4 ans d’utilisation de l’application
30 mai 2025

They have made the app much harder to deal with, but after taking ages to figure it out, it works fine.

Chloë Angus Design
Canada
Environ 5 ans d’utilisation de l’application
15 mai 2025

It is a struggle trying to get the catalog back on the platform once it is removed for a simple information update

JR's Toy World
États-Unis
Environ 3 ans d’utilisation de l’application
8 février 2025

I have multiple Instagram accounts I want to connect to my Shopify store, and this isn't available. i have a personal brand and a shopping brand and it would be ideal to be able to tag products in the same catalog on multiple IG accounts.

Barone & Co.
États-Unis
Plus de 4 ans d’utilisation de l’application
4 juin 2025

Started off well but instructions unclear and I still can't see my shop after an hour of messing about.

MADISON.cards
Royaume-Uni
5 mois d’utilisation de l’application

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