Instafeed ‑ Instagram Feed
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I have set everything up but didn't get a reply from them as it's not showing on our product page. On the home page it's showing with a huge errors. Support is bad and charging they will.
Please solve it!
Hello, thank you for reaching out. We can see that both tickets were replied to on Feb 12th, the same day you contacted us. Can you please check Ryamonds email and confirm the spam folder? You should also be able to find our answers inside the app, click on the "Contact us" widget and check past conversations.
We have also sent you a request to access the store in case you need help. The issue you are seeing is caused by the CSS code your store added to the theme.
We'll send you another email with additional details.
Works well and support was helpful!
Hi Queen of Hearts Tea House & Gifts, thank you for your review! It was a real pleasure helping you and we are glad you are happy with our app. If you need any assistance, we are always here for you. Wishing you all the best!
I'm incredibly impressed with the Instagram Feed app and the outstanding customer service Nuno and the team provided! They quickly resolved an issue that the original app couldn't handle—and in record time. I'm thrilled with how beautifully the Instagram Feed integrates with my collections' landing pages, enhancing my store's overall look and feel. I highly recommend this app to anyone looking to showcase their Instagram feed seamlessly. Their customer service is top-notch!
Hi Laws of Nature Cosmetics, we truly appreciate your 5-star review! We are delighted to hear that you enjoyed the experience with our team and that we could assist you promptly. Providing a personalized support experience is one of our top priorities and we are happy to know we could deliver it for you. If you need any further assistance, we are always here to help. All the best!
Ines was a great help. I needed some code updated and she was onto it immediately. Speedy response. Thanks.
Hi Paccabag®, thank you for your kind feedback! We are so glad to hear that our team could help you promptly with your custom changes. If you need anything else, feel free to reach out. All the best!
They got back to me so fast, and their suggestions solved the problem. Amazing! Couldn't be more happy.
Hi Satava Art Glass, thank you for your kind feedback! It's amazing to hear that you enjoyed the experience with our support team. If you need assistance in the future, don't hesitate to reach out, our team is always here to help. All the best!
Easy to use and great customer support! Ines was awesome!
Hello Sonora Keto Pantry, thank you so much for this 5-star review! It's amazing to know that you find our app easy to use and that our support team made a positive impact on your experience. If you ever need anything, we're here to help. All the best!
Service client très réactif ! J'adore cette application, ça apporte un vrai plus pour l'expérience client !
Bonjour NALAYA, merci pour cet avis ! Nous sommes ravis d'apprendre que vous avez apprécié notre application et que notre équipe de support a eu un impact positif sur votre expérience. Nous apprécions vraiment vos retours ! Si vous avez besoin d'aide à l'avenir, nous sommes toujours là pour vous assister. Nous vous souhaitons tout le meilleur !
Excellent app with fast customer service! Highly recommend.
Hi Soulbound, thank you for this review! It's fantastic to hear you enjoyed our app and that our team was able to assist you quickly. Your recommendation truly means a lot. If you ever need assistance, feel free to reach out. Wishing you all the best!
I have been using this app for a year now and it drives alot of my clients to my instagram page. I had to reconnect my shopify store to my instagram because the API keys had changed which i was clueless. Support assisted me in no time :) Very easy to use and very helpful staff. Thank you so much!
Hello ASHISHA, thank you so much for your kind review! It’s fantastic to hear that you have been using our app for one year and that you are happy with it. We are always here to help, and we are glad our support team was able to assist you quickly. We truly appreciate your continued trust in our app and wish you all the best!
Pleased overall with this app. We've been using it on both our EU and US shops and we like the look and how easily it integrates with our theme. Customer support has been quick to help whenever we've had questions or issues.
Hello kiko+ & gg* USA, thank you for your fantastic review! We are glad to hear that you are using our app across two stores and that you like its design and seamless integration. Our support team is always here to assist you whenever you need us. Wishing you all the best!