Judge.me Product Reviews App

The best review app on the market. The team is very helpful and always available whenever I needed them and fixed any kind of problem immediately. For reviews collection, this app offer multiple options for that. Easy to navigate through customers rarely have any problem using it. Also offers integrations with most apps. Highly recommend.

The app itself is great, easy to set up and use, lots of widget options, customization, etc., but I really wanted to praise their customer service.

I just switched to a new theme and had an issue causing the review carousel to not display properly on mobile. I can't code, so I asked all the AI tools I could think of for a solution, they each gave me different bits of code, but in the end nothing worked.

I opened a chat with their customer service, and within 10 seconds I was talking with Brian, who spent probably 20+ minutes working on the issue and adjusting things based on my requests.

He eventually sorted everything out and made the widget look exactly like it used to look on my previous theme, all while being super friendly, which made it even better.

Worth 10x the small monthly fee I pay for the extra features, thank you Brian!

And again, the app is great, get it.

I wanted to share my experience with the Judge.me app on Shopify because I've been genuinely impressed. I've been using it for a few months and it's become a vital part of my store's credibility.

Here's what stood out to me:

Straightforward Setup: I'm not a tech wizard, and I was relieved at how easy it was to get Judge.me up and running. The installation was simple, and the interface is pretty intuitive.

Surprising Features in the Free Version: Honestly, I was expecting the free version to be super basic, but it offers a surprising amount of functionality. I'm getting a good number of reviews, and the basic SEO features are a nice bonus. It allowed me to test the waters and see if reviews were going to work for my store without a financial commitment.

The Paid Plan is a Good Value (If You Need It): Eventually, I upgraded to the paid plan. While the free version is great, I wanted more control over customization and the ability to showcase photos in reviews. The pricing feels fair for the extra features you get. You really need to decide if the advanced features are worth the cost, but for me, it made sense.
The Real Star: The Customer Support: I had a question about Rich Snippets the other day, and the support I received was excellent. Lorenzo was incredibly helpful, understood my problem quickly, and guided me through the solution. It's rare to get that kind of responsive and helpful support, and it made a big difference. It’s one of the reasons I am writing this review.

Things to Consider:

While the free version is great, the design customization options are limited. You'll need the paid plan to really make the reviews match your store's branding.

The sheer number of features in the paid plan can be a little overwhelming at first. It might take some time to explore and understand all the options.
Overall:

Judge.me has been a positive addition to my Shopify store. It's helped me build trust with potential customers and increase conversions. While the paid plan has its benefits, the free version is a great starting point. But honestly, what really sets it apart is the responsive and helpful customer support. If you're looking for a solid review app with great support, Judge.me is definitely worth considering. It’s a good all around solid app.

I am very impressed with the 'judge.me' app on Shopify. I am able to customize the review email that is sent to customers and see the ratings on my Product pages. I added a discount for customers to use on their next order to the review request email that is automatically sent. I also wanted to send an email to customers that received emails previously but did not provide a review. I was able to use the 'chat' help provided and the person 'Brian' was an amazing help. It was not just a robot, but an actual person. He provided urls to articles, provided advice on what I could do to make improvements. His help alone makes me appreciate the app even more!!

I had the pleasure of working with Hakima from Judge Me's customer support team, and I can't say enough good things about her! She guided me through the entire process of integrating product reviews on our bundle pages, and her knowledge, patience, and responsiveness were outstanding.

Hakima took the time to fully understand our setup and walked me through each step with clear, easy-to-follow instructions. When we hit a small technical snag, she didn’t just offer a quick fix—she dug deep, provided multiple solutions, and made sure everything was working perfectly before closing the conversation.

I recently utilised Judge.me for managing customer reviews on my e-commerce platform, and I am exceptionally pleased with their service, particularly their prompt responsiveness. From the moment I integrated their system, the setup process was straightforward, with clear instructions and an intuitive interface that required minimal effort to implement.

What truly sets Judge.me apart is their outstanding customer support. I encountered a minor technical query during setup, and their team responded within hours, providing a concise yet comprehensive solution that resolved the issue immediately. Their proactive approach and rapid response times demonstrate a commitment to ensuring a seamless user experience.

Additionally, the platform’s features, such as automated review collection and customisable widgets, have proven highly effective in enhancing my store’s credibility and engagement. Judge.me’s prompt service and reliable performance have exceeded my expectations, making it an invaluable tool for my business. I wholeheartedly recommend Judge.me to any business seeking a robust and responsive review management solution. Five stars!

Upgraded to the Awesome plan and have been continiously impressed. There was a small issue with a widget conflicting with our themes animation on scrolls so I reached out to the app for help. Within minutes Chris from Judge.Me had fixed the issue. These guys have great customer service too. We have just finished integrating our Google Business reviews to our website, which has doubled our website reviews. Great for small businesses to incorporate their reviews into the one space and showcase themselves. Highly recommend. And thanks again to Chris for the outstanding service!

We've been using this app on multiple stores for 6 years now. We love that they have a great free plan to start with, and that the paid plan is a super fair price. They're always adding new features, and their support is excellent. Will continue using for years to come!

Simply the best - in terms of support and features - that isn't bloatware. It's not intrusive or annoying for my customers, so easy to leave reviews. I just love this program and have had it for quite a while!! Thank you guys!

The app and the staff are absolutely amazing! There as so many features you can add to your website. It looks really professional. And the staff are so helpful. Nothing is too much trouble for them. Especially Faissal. I'd highly recommend this app for any business.