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We recently switched to their managed plan and have seen tremendous success not only with the initiatives that our team has ideated, but also appreciate with the strategies that The Justuno team has proactively shared. They are always easily accessible if we have a question or need to make quick changes, and are generally just a pleasant team to work with! Also, the tool is super powerful, which allows us to make even our most complex strategies a reality. Thank you to their team!
Justuno has been a great tool for helping us better connect with our customers and improve how we show up online! It’s made a big difference in how we run campaigns and drive results.
Huge shoutout to Miranda and Travis for their incredible support and creativity. They really understand our brand and always find ways to help us improve. Couldn’t ask for a better team.
Highly recommend Justuno they have created some really effective flows. I also had the pleasure of working with Miranda in their managed services program who worked with me to create unique pop ups.
JustUno was very helpful in lowering our abandoned cart rate and driving additional revenue throughout the entire website flow. Miranda, my contact there was great. She was super responsive, and attentive and was able to fix every problem I encountered.
The onboarding from Zach and Brad is fantastic. Powerful product as well, but its their customer service that has made my experience so far.
Phenomenal service! Brad was so helpful! this tool is absolutely amazing.
Horrible experience. This app used to work for us, now it is super glitchy.
It will take you hours to build anything custom and even once you get it right it doesn't save! So you do the work 4x over and waste the better chunk of your day.
On top of that, once it is live, it keeps turning itself off for no reason. Which is terrible because I sent out an email and SMS promoting our Halloween promotion. Now customers are calling us complaining that they don't see a discount. I have to check it every 30 minutes to make sure it's still live!
I will give credit to their support team. They have been responsive and as helpful as they can be, just the app itself is terrible.
Don't waste your time or energy.
We’re so sorry you experienced these glitches, it’s an issue that our team has since identified and corrected that was causing your pop-up to not save properly. As for the workflow turning off that was caused by a Shopify discount code being synced that wasn’t the right kind and ran out. We apologize for the extra effort this caused you and understand the frustration. If you’re willing to give us another chance, we’re happy to help you build another promotion.
I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.
JustUno has definitely been the game changer in helping our conversions rise. Miranda is an absolute delight to work with and always has great ideas to further grow our brand. Highly recommend!
Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.