Klaviyo: Email Marketing & SMS

By far the best email flow app
Klaviyo has been a game-changer for our business. The flow builder is intuitive, and the automated emails we’ve set up are actually converting. What’s really helpful is the amount of free training and tutorials they offer—it made learning the system quick and manageable, even without prior experience. We haven’t tried other platforms, but Klaviyo does exactly what we need and more.

This app does absolutely everything I could ever need for my business. There are many things I haven't even tried out yet, but as I get more comfortable, I definitely will. The help is amazing, from the articles through the AI and the live chat. Strongly recommend!

I was one of the lucky few people/businesses selected for the initial Klaviyo training program. it was extremely helpful for an almost 60 year old female like myself. the intensive course enabled me to understand how the entire marketing process can be automatized and used to increase business rather quickly. I do highly recommend the app and the training program

Klaviyo is so user friendly and has contributed to the success of our business. The support and customer service team at Klaviyo is always a chat or email away. Highly recommend for your email program!

Klaviyo is a powerful email and SMS marketing platform, especially well-suited for e-commerce businesses. Its deep integration with Shopif makes it a go-to choice for online stores looking to scale their marketing efforts.

The support is excelent and very helpful!

The one downside is the complexity you need time to understassnd correctly-

This is the gold standard for B2C e-commerce. Almost all of my Shopify clients use it because it WORKS. There is so much flexibility and functionality and analytics. Great support and easy to use. I am SO glad I found Klaviyo a few years back.

The integration between Klaviyo and Shopify makes life super simple and the additional, robust marketing tools Klaviyo offers makes our brand look top notch.

Best ever app I wouldn't be without this invaluable tool. Integrates so well with Shopify, the amount of information I can get about my customers is amazing.

Easy to use, seamless integration! The process to set up and sync was simple (even for a non-techie) and I am able to capture so much data to make informed decisions!

By far the worst app I have used so far. I am not sure how anyone can give this more than one star.

Too expensive for what you get.
Horrible menue/navigation.
The setup is overcomplicated for no reason.
Even after 2 Klavio experts looked into it, several things are causing problems and are not working properly.
Can't just pause my plan to fix the issues.
The platform is loading very slowly and getting stuck regularly.
It cost us lots of money and we had lots of upset customers.

I had this professionally set up for our business. We had several issues with the system not doing what it was supposed to do.
The first company looked into it and was able to fix some of the issues.
We hired a second Klavio expert who was able to fix a few more, but we were still finding issues where customers get discount emails, follow-up emails, even though they had already completed their purchase.

We tried to pause the plan to fix this - not possible.

We had to delete most of our accounts, which was a nightmare to do with their inefficient system. That should have put us on a free plan until we would have been able to fix the problems, but no, you have to cancel your plan first.
While choosing to cancel our plan only not our account, going through the steps, it deleted our whole account.

$6000 in expert costs of setting up this useless platform - gone!

We used this nightmare for 2 years.