优化
-
按评分
The app itself works well and was seamless to install. Support and onboarding has been fantastic. The tool works and we have not run into any issues. IMO the price is fair all things considered.
Very pleased with everything.
This app is a game changer. Previously we'd spend hours trying to update our prices to match our competitors, now the app does it for us. It's made a huge difference to the amount of sales we make. It's not the cheapest app on the market but it's well worth its money. The team are amazing and so helpful. Jay especially is always on hand to help us out and is fantastic. Highly recommend to anyone with a big inventory that sells products that others also retail and need to stay competitive.
Thank you for the insightful and detailed review! We’re so happy you are having success as well as saving time using PriceMole for competitor tracking and automating your repricing! We are so thankful for your consideration while helping us develop and grow our brand! Please feel free to reach out anytime if you need anything.
I used this app to monitor over 500 SKUs across multiple websites and it works great. What I really liked that was unexpected was the customer service and support behind the software. Very responsive team ready to provide insight and troubleshoot, or even jump in and fix the problem on their end without work on from our team. By the way the "troubles" were mainly user error. Special thanks to Dara, Jay, and Angela! Highly recommended.
Thank you so much for your kind words, Reza. We really appreciate you taking the time to share your experience with us and are thankful for your consideration while helping us develop and grow our product. Please don't hesitate to reach out anytime and we will be happy to help!
PriceMole makes it so much easier to keep track of pricing, especially if you have a lot of skus on different channels. What used to take an hour or more now takes minutes, so we would definitely recommend PriceMole. Their support is also top notch, which Jay has helped us so much and is always extremely quick getting us taken care of. The only thing I would have a complaint about is that some channels are harder to track pricing on for some reason, but any time we do have a problem support is always there to help us get it fixed. Thanks!
Thank you for taking the time to leave us a review, Atlee! At PriceMole, we take all Partner feedback into consideration. This is a great help for our team, it will help develop and improve our price tracking, competitor monitoring, and automated repricing tool.
We are always here for you if you need any help, please don't hesitate to reach out anytime.
This App is Great! Does all of the things you could want it to do, and does them well. It has really helped us take a hold of what is considered a moving target (Your Retail Prices). You know they are changing all of the time, competitors are changing all the time. You might think you are an Internet Ninja and you can watch your prices and your competitors, but lets face it YOU CANT.
So let PriceMole take the wheel, it's awesome. The only thing better is the service, I worked with an awesome lady named Angela and she helped us work out a few bugs that WE had. We could only dream of having an employee like her. This review may sound phony, but i'm only going on and on because, you know the support we receive out there in app land, not that great! So put some trust in this company, you will not regret it.
allbirdproducts.com call us if you don't believe it.
Rod, thank you for the insightful and detailed review! We consider ourselves lucky to have customers like you who help up develop and improve the product. We are happy you had success using PriceMole for competitor tracking and automating your repricing! We wish you the best of success in the future and look forward to working together again in the future!
Good apps, clear format, easy use, fast responsive. Amazing support, Dara is friendly and patient. Will definitely recommend.
Thank you for your review and kind words. We are glad PriceMole makes your competitor price tracking goals easier to achieve and appreciate you taking the time to leave a review - and we agree Dara is always friendly and happy to help! Please let us know what we can do for you in the future.
Great support comes with this app. Do not hesitate to hit them up if you have any question or concern, they are happy to spend some time on the phone with you to assist proper setting up the application. The app itself works well after you set it up properly. Satisfied overall.
Pricing however could've been more generous, say up to 500 products at $99 would be more reasonable.
Hi Paul, thank you so much for sharing how the PriceMole Team helped you set up and automate your competitor price monitoring. We strive to deliver the best price-tracking automation on the market! Please reach out anytime you need us to help!
Terrible app. Only works half the time, developer doesn't even respond anymore. At this point, I take the lack of communication as admission that they know it doesn't work. Too many times I have lost out on profits and this app has set my price at my cost plus shipping when my competitors go out of stock numerous times. Also, 20% of all products tracked ended up having different tracked prices than the price on the site being tracked. Sent an inquiry, no response. The "remove item" when competitors are out of stock sets the quantity you have in stock to 999 instead of removing it which makes zero sense. I doubt anyone who actually uses this app really reviewed it. Literally lost thousands and none of my concerns get addressed.
I am sorry to hear you haven’t been able to contact our support, that seems to be unusual. May I ask how you are trying to reach out to our support? Usually, we get back to all queries from our Partners within a business day. In either case, I would be happy to have our team look at the issues you mentioned having!
PriceMole is dedicated to supporting our Partners over the last 4 years since we’ve launched, and we always aim to offer a range of support options.
1) If you are having a particular issue with any URLs you can report them from within PriceMole and leave a description of your issue. Our support team gets notified immediately and usually resolves or responds within a few hours.
2) If have a question or prefer to discuss any other inquiries, please forward us a message at pricemole.io/contact or use the built in contact form in Shopify and we’ll have a team member get back to you shortly!
We would really like to discuss your feedback and discuss and how we can help address them!
Needed a dynamic price app that could match by SKU. Pricemole was just the app i needed. Got all the help i needed from Jay to set everything up. Thank you again!
Hi Mikael, thank you very much for your awesome review! I am very glad that you found the right dynamic pricing app for your store. As always, please feel free to reach out if you need any help with automated price tracking and repricing!
This is very nice app! Loved it.
Thanks for the 5-Star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to growing a successful partnership!