Printify: Print on Demand

App worked fine for an month now it doesnt work at all , its time to leave Printify .

UPDATE: I have updated my review to 2 stars for management reaching out to me concerning these issues. However, outside of the shipping situation, all of my concerns are valid and are features that they are looking into not the features they currently have. A promise is not going to change my mind today. Plus, I was asked to change my review which also has put a bad taste in my mouth since my biggest issues are not being resolved yet. I'm not going to rate something 5 stars if that wasn't my experience and the things I need are not available to me today. Thank you Shopify for the professional email regarding my concerns but I'm not updating my review to 5 stars. You have a 4.3 rating so my 1% negative rating that is genuine and authentic even by your standards per our email should not deter you from striving to be a better company or steer others away from continuing business with you. If in the future these changes are met then I will update my review to a higher star value. Thanks. This app lacks an intuitive interface. Setting up shipping was very complicated and because there are different print providers it gets a little tricky if your order is rerouted. I am currently switching my shirts from Printify to another POD since my selected printer no longer prints with Printify. It is a headache if your printer you select no longer is an option. Now I have to roll the dice on another printer that I am not familiar with. They also do not have a wide variety of printers that print labels or sleeves anymore which is a problem as many of my designs print sleeves and labels. The only printer that prints on a bella + canvas labels and sleeves aren't in the U.S, which can increase your shipping rates drastically. Also, there aren't any reviews on the site whatsoever which makes me even more nervous to choose a new print provider. You have to do your own research on these printers as well as on the products themselves. If you could see what other sellers think it would make things a little less of a gamble on products and printing. There is a ranking but it says it is based on user reviews that I have no idea how to see these reviews since they are not on the website. Felt like a waste to even start selling with Printify. Help has gotten better though.

Super disappointed. I've been using this app for about a month and was impressed, so decided it was worth paying the premium fees for. Before I placed a (nearly $1200 order) I tried to subscribe to premium and the site would not charge my card. Tech support was not able to give me any answers or assist me other than politely telling me to keep waiting while they figured it out. Days went by, and they kept saying to wait for answers, but unfortunately I'm trying to run a business and can't wait forever. I have customers waiting on orders and without any sort of timeline from Printify I would be forced to lose out on the over $200 in savings by becoming a premium member. I had already loaded all my artwork into Premium and had moved forward with samples, so switching to another company wasn't really an option at this point. I wrote back repeatedly offering different solutions, including going ahead with my order and getting reimbursed for the premium rebate and providing them with my card directly to try and charge it but there was still no movement. After several days of waiting for this to be fixed, I was forced to simply order without the premium discount.... oddly enough, Printify had no problem charging my exact same card for the $1200 order. If you're using this app I suggest trying to get the premium right away so you're not baited into using it and it never appears.

The interface is great and setting up products is a piece of cake. I really wanted to be able to use this for all our custom clothing. However, it doesn't adjust when distributors' items are out of stock, so that forces you to refund a customer order if out of stock. That comes off as really unprofessional and made my business look bad, not to mention losing a sale. While customer service was very responsive, they had no fix for this issue.

Edit - I'm taking this review from 3 stars to 2. This company has the strangest way of dealing with mediocre reviews. I told them precisely what the issue is (inability to predict when an item is out of stock), they told me they had no fix for the issue, I told them I wouldn't be able to use Printify anymore. They THEN sent an email asking me to remove my review or change it to a higher rating because "I believe I have covered every area of concern you had." They in no way addressed my concern other than saying they can't do anything about it. I'm very surprised they asked me to remove a review when the underlying issue still exists!

Here is the customer service response to the out-of-stock issue:
"You mentioned that you would like us to incorporate a system that automatically accounts for out of stock items and/or variants. I completely agree that that would be ideal. When it comes to items that are out of stock, we only find out when our print providers notify us. We have been in discussions with them lately trying to work out an effective system to notify our merchants when these issues occur. This is an issue we have been addressing and I can assure you that we are woking on an acceptable solution.

For now, our policy concerning out of stock items is as follows...

For temporary out of stock issues, no notice will be sent out. We expect these issues to be dealt with quickly and will be only a minor inconvenience. For out of stock matters that will be more lengthy, we will send out an email to all our merchants notifying you of the issue so you can make the necessary adjustments to your account.

I totally understand that in some cases this can lead to some inconveniences. I would like to assure you that we are committed to finding a solution. Your patience and understanding are appreciated."

The quality of printing was really poor. fuzzy and unclear one of the sweatshirts looked had been used as it had some pilling.

Right now I am not very happy with them but every day they ask for a review I figured I would finally leave one. We have 10-20 shirt designs we wanted to upload. We chose the person who was not the most expensive as we just assumed it would be okay. We get the first shirt in and it is great. I have people buy shirts and they come in terrible. Cracking paint and a giant square around the artwork a different color than the shirt.

I tell Printify about it and they do actually refund and reprint the shirts. That is fine but then it keeps happening. They then recommend to just switch to a different supplier thats more money for possibly better results. Would it not be intuitive to put maybe a better best category? I assumed the cost was for the speediness of the delivery not the actual quality would be bad.

I am trying a new supplier right now but I think they should be far more clear about the quality control. They told me many are very happy with that supplier but I am wondering how when the quality was so bad on some of them.

They give you this information of the suppliers like they use a "DIGITEX 4000 Top of the line printer" and then another one uses a completely different printer. Am I supposed to know which one of these mean I will get a good quality job?

I hope they add that element then it would easily go up to 5 stars.

While the product selection is great, the variation in print quality is where Printify lost our business. Despite requesting re-orders and expressing the issues with customer support the replacement products had the same bleed and quality issues but in different areas. It's clear that there is absolutely no quality control going on here, and that is enough to warrant a suggestion to avoid this print on demand service.

The app is fairly easy to use once you get the hang of it. However, I ordered some samples of the shirts to see how the final product looked, and it was borderline unacceptable quality, despite the source image being 300dpi and correctly sized for printing.

I may be a fringe case, but still, be sure to get samples before you put items on your store!

Zero quality control in place. We've gotten nothing but poor-quality prints and samples back. Had to pull all tshirts from our store. And Printify takes no responsibility - they won't even refund you if your order shows up completely shredded (they want you to re-order somewhere else). Don't waste your time.

Regular interrupts by popup seeking feedback on how they are doing. Here's the answer: too many interruptions looking to know how you're doing.

Bait and switch on shipping policies doesn't help either.