Printify: Print on Demand

ENG + ITA
ENG: app absolutely unusable. I state that I use various POD platforms. I use shopify to sell products created through printify. Problem # 1: Once the product has been sent, the link with the tracking code sent to my customer is not working. so I have to manually search for the tracking code and communicate it to the customer.
Problem # 2: I have some products synced between printify and shopify. If one of these products is no longer available as a printify supplier, I am not notified. To remedy the problem, I have to manually synchronize an alternative product, thus losing the reviews on the product page that is no longer available. Severe loss and lack.
If you want to use a POD service I recommend Printful. ITA: Premetto che utilizzo diversi sistemi di POD e ho più volte cercato una soluzione riguardo i vari problemi che solo Printify mi ha presentato. PROBLEMA N1: Una volta che il prodotto viene inviato al mio cliente, il tracking generato non è funzionante. devo quindi andare alla ricerca del tracking code manualmente e comunicarlo ogni volta, per ogni singolo ordine al mio cliente.
PROBLEMA N2: Se uno dei prodotti in sync tra Printfy e Shopify non è più disponible presso i fornitori di printify, non vengo notificato. Scoprendo solo dopo l'ordine da parte del mio cliente del problema. Per ovviare al problema posso creare una variante al prodotto creando di fatto una nuova pagina prodotto. In questo modo vado a perdere tutte le recensioni dei clienti legata alla vecchia pagina prodotto.
Insomma, se volete usare un servizio di POD vi consiglio Printful

really bad, does NOT work
photos and edits do not sync over
very disappointing
set up new product and advertised and then Printify said they could not provide

Customer service sucks. Once you start having issues with their service, good luck my friend. I had to close my account. I will try printful.

Be careful while using Printify.. They cancel many orders and sometimes they make you wait 10+ days and then they cancel it so by the time you fix all of this your customers have to wait almost a month to get their orders. They cancelled so many of our orders over and over again and there is virtually no customer support. Their system also has a lot of glitches so be prepared for that while creating products.

Buyer Beware!

Update!
After being promised that they fixed their printing issues, its gotten worse.
4 out of 4 item were printed over multiple times, these guys have ZERO quality control. Im going to Tee Launch and Printful for better service and products.

So we just ordered (Payed for samples, and I'm glad I did before turning over (what looked like among mocks) their products to our customers. First we ordered a zip up hoodie, logo was as cheap and "knock off" looking as you can get. It looks like someone printed it in their car! And that zip up hoodie had a big clump of thread knotted up and stitched into the chest. Cant get it out.
second, we ordered some flip flops as sample (we sell tons of flip flops so this is going to hurt their pocket for sure) and the samples we received had our logo struck twice. THESE GUYS HAVE ZERO QUALITY CONTROL. Be Carful before you let them drop ship garbage to you customers.

and the forms you have to fill out remind me of the 1990's, like really? Cant build in a link within the order?

Printify does not allow sellers to leave a rating and a review of the products on their platform. I wasted money sampling Printify tshirts, only to find that each was of very poor quality. It would have saved time and money if there were reviews of products in their catalog, but per their tech support: "Unfortunately, we do not offer the option to leave a review for the products in our Catalog".

I don't recommend Printify - at the moment their t-shirt product quality is just not good, and there is no way to see ratings or reviews of the other products in their catalog, so I have to assume they are also poor quality and a waste of money and time.

I am absolutely infuriated with the service I have been provided by Printify with both the products I have been sent and the customer service. Throughout the course of using their service I have had 5 faulty products sent to myself and 2 faulty products sent to my customers. They have received incorrect tracking details on packages as well, and I have been told by Printify to just deal with it. When I asked for a reprint on a product that was already reprinted for being horrible the first time, I was told that they would not and just to switch manufacturers. To tell a customer that a service THEY list is for "quantity" and not "quality" is an absolutely disgusting and sleezy business practice. NO WHERE on THEIR website do they list the difference in print providers. It should be EXPECTED that all prints are of the highest quality. Upon washing 3 of my samples, with the instructions listed in the tag, my designs were completely cracking and rubbing off. If I can't wash my shirts once, how are my loyal customers supposed to feel about the items they receive? The fact they offer DJ as a printer and defend them for sending us horrible prints is absurd. I am disgusted. They also refused to refund my money for their scam of a Premium Business Plan.

An order was placed through our website May 26th. Have reached out to support 4 times within the month since and haven't heard back and the order still hasn't been shipped.

BEWARE: The Worst Print On Demand Company EVER Seriously I am shocked how disappointing and unprofessional Printify has been. They have completely abandoned sellers. I have orders from end of November not yet shipped. Printify has left us sellers hanging. I sell on Etsy and have MANY rightfully angry customers. Printify started slowing down in early Dec and instead of being upfront with their delays, like other POD companies have been, they made minimal announcements and have not been real with us once. They just keep selling false promises and moving deadlines further and further back. I have been telling customers on Etsy their orders will ship day now because printify's lack of clear communication and false promises. 'any day now' 'holiday arrival' Absolute junk customer service. They barely reply and when they do it's a stock reply that doesn't address your question, sending you in circles. Their customer service is straight up useless and endless hoops It's now been a month and my customers are justified in being pissed at me for dragging them along for a full month. They are at a point where they can't even order or shop for new gifts because they have been waiting on Printify to come through, which Printify falsely led us to believe. And to make matters worse, Printify will not allow us to cancel orders nearly a month delayed, forcing us to continue to jerk our customers along or eat the costs. The samples I have ordered are unsellable. Sloppy application, the ink colors are sloppy, super pixelated print quality. Zero quality control. There has been zero accountability from Printify.

I would rate this zero stars if possible. This is the worst print quality I have ever seen. I've used at least 6 print on demand sites in search of the best quality for my customers. Printify is at the absolute bottom of that list. The print on sweaters is peeling and discolored on arrival. Product has not been washed or worn and is already faded and destroyed. Printify customer service takes days to respond and will not provide any compensation, even after photo evidence is supplied. Use Printful. With Printiful, the exact same files were provided and printed with excellent quality. I'm looking to have to refund at least 10-20 customers out of my own pockets now. DO NOT MAKE MY MISTAKE.

Updated 12/11: Customer service wouldn't budge to help until I posted this review. Then I got a personal call and an offer to help. They reprinted and the new one they sent was worse than the original. Image is completely faded out on a light pink garment. The back is completely faded, yet the front is nice and dark but horribly blurry. Stay away at all costs, the bad prints are clearly not errors, but the norm. I now have multiple garments with errors and customer complaints. Take it from someone who sells 100 or more garments a month, do not use, they will embarrass you and make a bad name for your brand.