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Our store depends heavily on this app. We offer build to order products that customers have to provide their choice of options, as well as information regarding what our products need to fit. This app provides that in an easy to use format, and our customers seem to have very little trouble with the interface on the product listings.
We've used this app for 6+ years now without many issues. They assist with site theme update issues within a couple of days. Customer service chats are fast and helpful. The app is pretty easy and straight-forward to use and build your product option forms. It continues to improve, showing the company is serious about their product staying relevant.
If you sell build-to-order products, this is probably the app you need.
Multiple issues with the recent updates. I had about 200 dynamic filters set up that worked fine for years. After doing a shop sync since the update, a bunch of options that were not supposed to be on items were. So I had 100s of product listings with multiple option sets showing that were not supposed to be on them.
I had to go through every single option set and update the dynamic filter. I spent HOURS going through and fixing options that I never had any problems with before they did a bunch of app updates.
We've been using this app for a long time and it works exactly how we need it to. If or when we need help with something, the team responds with quick solutions and help. Highly recommend this app.
We have used this app for several years and love it! Their chat support is a great feature. Axel helped me today with an issue that was ongoing and he fixed it in a matter of minutes. So helpful!
This app has worked well for our shop. We use it to allow customers to upgrade and customize products. Support is helpful and responsive.
App is kind of clunky but the customer support has been great. Lina is great.
they took some time to fix the issue however they did a good job
Amazing product support! I have used this app for years and it is always working!
I have been using this for over a year. I have only had one issue and they fixed it within 24 hours. Good customer service!
Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.