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評価順
Great help and quick response! Thank you!
Hi there, Asaf. Thank you so much for sharing these kind words and leaving us a review.
Please let us know if we can help with anything else. :)
Sweetan | Client Services
Shogun
It's a great app but so so many issues. A bit over it to be honest.
Hey there, Thanks for leaving us a review and sharing your feedback.
Sorry to hear that you are facing issues. I was trying to locate a recent support conversation under all the email addresses we have for your account and I wasn't able to locate a conversation. Could you please help us with more context about the kind of issues you are facing?
That should help us to analyze this better and assist you further. Our support team is more than happy to address the issues for you.
You can reach out to our support team at support@getshogun.com.
We'll look forward to hearing from you soon.
Sweetan | Client Services
Shogun
Great app! Customer service is very helpful and quick to respond.
Hi there, Clement. Thank you so much for leaving us a review.
We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words.
Please let us know if there is anything we can help with in the future. 😊
Sweetan | Client Services
Shogun
Got an awesome support from Sweetan
Hi there, thanks for taking the time and sharing your feedback by leaving us a review.
It was great to communicate with you and I am glad I was able to help. 😊
Please don't hesitate to write back to us if there if anything else we can assist you with.
Sweetan | Client Services
Shogun
Great app with amazing customer service!
Hey, Corbin!
Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :)
Sweetan | Client Services
Shogun
Excellent customer service! Andre and Sweetan are the best of the best!
Hi there, James. Thanks for sharing your feedback here.
It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support.
Please let us know if we can help with anything else in the future. 😊
Sweetan | Client Services
Shogun
servicio al cliente super rápido!
Hi there, thanks for leaving us a review and sharing your feedback.
We are glad to hear that your are having such an amazing experience with our support team.
Sweetan | Client Services
Shogun
This app gives you flexibility of how you can design your website and make it look more professional. Also the support is excellent, we had a small issue and Justine replied instantly to our email and the issue has been fixed!
Nov. 26, 2024 - Amazing support, yet again! Thank you very much, Andre, for your patience, your responsiveness and for sticking with us until we had a solution. Greatly appreciated!!!
Apr. 26, 2021 - continued amazing support! Thank you Colby and team over at Shogun! You guys are great! July 1, 2019 - So far, so great. Haven't published our new pages yet, but the support we've been receiving along the way has been phenomenal. - thanks guys!
I love the Shogun app - it's a very complete, powerful framework that allows quiet a bit of customization. I recently had an issue where the Shogun team had made changes to how a specific element worked within the interface, and I communicated to their support how the old manner the element worked was actually one of the best things Shogun had going. By the next day Support contacted me back telling me they had decided to hold off on the new change, they put the element back how it used to work. And said they would update it later on once they included some of original working mode. Their support team actually welcomes and listens to customer feedback. That is something that is not common from an app developer.