Avaliações (2.101)
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I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!
Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.
It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
(Have update my review from 3 stars to 4 - based on the Developer's prompt and promising reply to this review - hopefully can update again in future) I would really love to give this app 5 stars. The look & feel and overall potential are awesome. Unfortunately, on installing the app, we found that the feature to preview Templates is not functioning(?) This means we are not able to see what a template might look like, without using it to create a page - thereby using up one of the 25 pages that we are allowed by the pricing plan - every time. The developer is aware of the situation and working to correct it. Unfortunately, this means we have spent far more time trying to get around this problem than should be required. Customer support has been VERY helpful & responsive - but the app is not as advertised and has not lived up to expectations. While promising a fix to the problem, they cannot provide a time frame. I will update this review as things change. Meanwhile, I find myself using up my 10 day free trial and 25 pages - with a growing temptation to replace it with a different app.
Hi Nick,
Thank you for your review - I'm so sorry to hear that this bug is affecting your experience with Page Builder. As you said, our engineering team are aware of this issue and are actively working on investigating, testing and implementing a resolution for this issue. We always test bug fixes quite vigorously to ensure that it does not introduce other issues.
We generally do not give a timeframe for resolution of an issue as occasionally a ticket may end up requiring a more complex fix than originally expected - this can add to development time and to the time required for testing by our Quality Assurance team.
I've asked one of my team to reach out to you via email with a temporary workaround that should help you take full advantage of your 10-day free trial and the 25 page limit of your plan while we wait for a fix for this issue that you are experiencing.
I hope that our workaround helps for the time being. I would encourage you to get back to my colleague when you receive the email from them, and if you have questions, please let us know. If you'd like to speak with me via email, please let me know via the response and I'm more than happy to help.
Thank you for your patience.
Karl | Team Lead, Technical Support
Our new theme is designed in such a way that customizing pages manually is near impossible. At first even this plugin didn't work with the theme either, but after a quick chat with customer support they had me up and running in no time. I wish there was a cheaper option though. $39 a month is really expensive, and I don't think this site will ever use more than 10 of the 25 pages they have to pay for.
Thank you for your review! I really appreciate your patience while we helped you with the issues that you were facing with Shogun and your theme playing nice. Also appreciate the feedback regarding the price - I will make sure that gets to the right team for review.
Karl | Team Lead, Technical Support
Thank you so much for leaving us a review. :)
Please let us know if there is anything we can help you with in the future.
Sweetan | Client Services
Shogun
Thanks for leaving us a review, Francesco.
We appreciate the continued support.
Sweetan | Client Services
Shogun