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I tried spocket in the past but when I closed my store I deactivated. I have a new store and use other drop shipping company, and they didn't do a good job with shopping .I trust spocket that my customers will get their packages .Plus they have good quality of clothes on like other drop shippers.
Thank you for taking the time to share your experience! We’re delighted to hear that you’ve chosen Spocket once again for your new store. It’s fantastic to know that our commitment to quality and reliable shipping has earned your trust. We’re dedicated to providing a great experience and top-notch products, and we’re excited to support your business. If you need any assistance or have any questions, feel free to reach out. We look forward to helping your store succeed! - Eleanor
I like the variety of items available. Fast shipping options. Easy platform to use for the most part. Easy bulk editing. The integration with Shopify is seamless. Most of all I enjoy the customer service, especially mark he was so helpful and patient.
Aww, thank you so much for your kind words about Mark from our customer support team! We're thrilled to hear that he was able to provide you with the help and assistance you needed in a timely and patient manner. We're proud to have team members like Mark who truly go above and beyond to ensure our customers have a positive experience with Spocket. We'll be sure to pass along your gratitude to Mark, and we appreciate you taking the time to share your feedback with us! If you have any further questions or need help in the future, please don't hesitate to reach out - we're always here for you. - Erwin
Gostaria de expressar minha satisfação com a plataforma de dropshipping que venho utilizando. Desde o início, fui surpreendido pela eficiência do atendimento ao cliente, que demonstrou prontidão e cordialidade em cada interação. Todas as dúvidas foram respondidas de forma clara e ágil, o que trouxe uma enorme tranquilidade para meu negócio.
Além disso, os serviços prestados pela plataforma são impecáveis. A interface é fácil de usar, os processos são bem estruturados, e a logística é extremamente confiável. Isso tem sido essencial para garantir uma operação fluida e eficiente.
Outro ponto de destaque é a qualidade e a variedade dos produtos disponíveis. O catálogo oferece opções atualizadas e diversificadas, permitindo atender às necessidades e preferências de diferentes públicos. Isso tem sido um diferencial importante para ampliar minhas vendas e fidelizar clientes.
Recomendo fortemente esta plataforma a todos que buscam uma solução confiável e completa para trabalhar com dropshipping. Agradeço à equipe pelo excelente suporte e pelo compromisso em oferecer um serviço de alto padrão. Estou muito satisfeito e confiante em continuar essa parceria!
Ficamos imensamente felizes em saber que sua experiência com nossa plataforma tem sido tão satisfatória! Agradecemos por compartilhar suas observações detalhadas, que são muito valiosas para nós. Nosso objetivo é sempre oferecer um atendimento excepcional e soluções eficientes para o sucesso de nossos parceiros, e é ótimo saber que conseguimos atender às suas expectativas. Agradecemos a confiança e o reconhecimento, e estamos muito contentes em fazer parte do crescimento do seu negócio. Continuaremos empenhados em melhorar e oferecer o melhor para você. Estamos ansiosos para seguir essa parceria de sucesso!- Eleanor 😊
Great service and easy to use tools. Theres loads of amazing products to choose from and adding them to your store is simple. There are even products from suppliers in Au and UK as well as US & EU. The ability to easily import products from aliexpress is a great addition too.
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our service and finding the tools easy to use. It’s great to know that the variety of products and the integration with suppliers from AU, UK, US, and EU is beneficial for you. We’re also glad you find the AliExpress import feature valuable. If you have any more feedback or need further assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor
Meus clientes vão adorar receber os pedidos em curto prazo. Isso ajuda muito nas vendas.
Muito obrigado pela sua avaliação! Fico feliz em saber que os prazos de entrega curtos vão ajudar nas suas vendas e que seus clientes ficarão satisfeitos. Estamos aqui para apoiar o seu sucesso! Se precisar de qualquer ajuda ou tiver sugestões, não hesite em nos contatar. Sucesso nas vendas!- Eleanor 😊
I would rather give 0 Stars. Downloaded the app -> cant even browse because you are immeadiately confronted by a pop up to select and buy a subscription.
-> left the app and now we wanted to deinstall and remove it.
Cant be removed due to
"Spocket - US & EU Dropshipping cannot be uninstalled without specifying a successor location for the following items:"
Now this parasite is forever on our store since shopify says the problem lies in the backend of the app and they cant do nothing.
Now how should I ever remove the app since I cant even log in?
0 STARS!!!!!
We’re very sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be when you encounter issues with uninstalling the app. Please contact our support team directly at support@spocket.co, and we’ll work to resolve this issue for you as quickly as possible. We appreciate your feedback and are committed to addressing and fixing the problem. Thank you for bringing this to our attention. - Eleanor
My experience with Spocket: USA & EU Dropshipping has been very positive. The platform is user-friendly, and its interface is intuitive and easy to navigate, even for beginners. Importing products into the store is smooth, and the selection of suppliers from the USA and EU allows you to offer high-quality products with fast shipping. Spocket's integration with various e-commerce platforms also makes managing the business easier, and the straightforward dashboard allows efficient order tracking and supplier communication. Overall, running a dropshipping business with Spocket is convenient and hassle-free
Thank you for sharing your positive experience! We’re thrilled to hear that you find Spocket user-friendly and that the platform’s features, like fast shipping and easy integration, are making your dropshipping journey smooth. Your insights about the intuitive interface and efficient order tracking are greatly appreciated. If you ever have any questions or need support, we’re here to help. Happy Dropshipping! 🌟 - Eleanor
The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, and even then, the wrong size was sent. Now, over 10 days have passed, and I am still awaiting a reply regarding the return of the item.
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. We take customer service very seriously, and your feedback helps us improve. I understand how frustrating delays and communication issues can be, especially when you’re relying on our service.
Please reach out directly to our support team at support@spocket.co, and we will prioritize your case to ensure it’s resolved promptly. We appreciate your patience and are committed to making this right for you. - Eleanor
Best Service & Support.
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and support. We always strive to provide the best experience possible, and your feedback means the world to us. Happy dropshipping!- Eleanor 😊
Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!
But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over
Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.
We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.
In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.
Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor