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This is not a professional company. You cancel the before trial period and they keep taking money. No way to contact them. It seems it is a huge scam. Please shopify verify their reviews.
We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is absolutely not the experience we want for any of our users.
Please know that we never intend to charge for services not received, and we take these concerns seriously. If your trial was cancelled before the billing period and you were still charged, that’s something we’d like to resolve immediately.
Unfortunately, there may have been a communication issue, and we sincerely apologize if you had difficulty reaching us. You can contact us directly at support@spocket.co We are here to help and are committed to resolving this quickly.
Thank you again for your feedback. It helps us improve, and we hope we can make things right. - Eleanor
Love this app, has some of the best suppliers out there! It’s very easy to use and in my opinion has a good cost for it’s value.
Thank you so much for your awesome review! We're so glad to hear that you're loving the app and finding the suppliers and ease of use to be a great match for your needs. We also agree that the value is key, and we’re happy to know you’re getting the most out of it. Your feedback means the world to us, and we’re excited to continue supporting your success! Happy dropshipping!- Eleanor 😊
As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services.
The product selection is also pretty solid, and I can find everything from home goods to beauty products, all from reputable suppliers. The integration with Shopify made it super easy to add products to my store and manage orders. I also appreciate the option to brand invoices, which helps with adding a personal touch for my customers.
Overall, I’m really happy with the quality of the products, the speed of delivery, and how easy it is to run my store. It’s helped me stand out in a competitive market. If you're looking for reliable suppliers with fast shipping, I’d recommend giving Spocket a try.
Thank you so much for your thoughtful review! We're thrilled to hear that Spocket has been a game-changer for your dropshipping business. We're especially glad that the fast shipping and wide product selection have made such a positive impact. It's great to know that the Shopify integration and branded invoices are helping to streamline your store management and add a personal touch for your customers. We appreciate you recommending Spocket, and we're excited to continue supporting your success in the competitive market. If you ever need anything or have more feedback to share, we're here for you! Happy dropshipping!- Eleanor 😊
Fast Shipping: Spocket offers products shipped from local suppliers in the United States and the European Union, significantly reducing delivery times.
High-Quality Products: Suppliers on Spocket are typically rigorously vetted, providing high-quality products suitable for discerning e-commerce store owners.
User-Friendly: Spocket's interface is friendly and easy to use. You can conveniently search for, add, and manage products.
Automation Features: The platform supports automated order processing and inventory synchronization, easing the operational burden.
Quality Customer Service: Many users report that Spocket provides excellent customer support, able to answer questions promptly.
Thank you for your positive feedback! We’re thrilled to hear you're enjoying our fast shipping, high-quality products, and user-friendly interface. We take pride in carefully vetting our suppliers to ensure top-notch items and creating a seamless experience for you. Happy dropshipping!- Eleanor 😊
I would recommend this app to others because of the consistency of fulfilling orders and the amount of quality products you can choose from. It has improved my store a ton!
Thank you so much for your kind words! We're thrilled to hear that our app has had such a positive impact on your store. Consistency and quality are top priorities for us, and it’s amazing to know they’ve helped your business thrive. We truly appreciate your recommendation and look forward to continuing to support your store’s growth! Happy dropshipping!- Eleanor 😊
I have deleted my original review as I was experiencing several issues.
Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members.
They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products.
Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all.
Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.
Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to work with reliable suppliers, especially when it comes to maintaining your reputation on platforms like eBay. Rest assured, we take your concerns seriously and are constantly working to improve the supplier network and address any technical issues. We appreciate your patience and honesty, and we’ll continue to strive for better service. If you have any specific issues you’d like us to address, please feel free to reach out directly. Happy dropshipping!- Eleanor 😊
I love everything. I was so intimidated and scared when I first started. It just seemed so complex. But that was far from true. A matter a fact it is so easy! Almost to easy to be true. I am so excited to grow my store and hope that others can too.
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with Spocket and that the platform has been easy to use. It’s great to know that you’ve overcome the initial intimidation and are excited about growing your store!
We’re so happy to be part of your journey, and we’re here to support you every step of the way. Best of luck as you continue to build your business, and we hope to see even greater success from you! Happy dropshipping!- Eleanor 😊
Hello, John W. here, if you are serious about having a very lucrative successful dropship business then Spocket US & EU is as well as should be your #1 go to choice. Everything you need is provided as well as vetted suppliers, best selling curated products, and five star customer support. Sometimes you really do need to keep all your eggs in one basket! So what are you waiting for? go ahead, choose your plan and be in profit today!
Thank you so much for your kind words and glowing review! We're thrilled to hear that Spocket has been such a great fit for your dropshipping business. We always strive to provide the best tools, products, and customer support, and it's wonderful to know that it's been helping you succeed. You're absolutely right—choosing the right platform can make all the difference, and we're glad Spocket has been your #1 choice.
We look forward to continuing to support your success. Keep up the great work! Happy dropshipping!- Eleanor 😊
opstarten was even lastig, maar erg goede hulp gekregen direct. Zelf telefonisch contact gehad om het probleem snel te verhelpen. Ik ga er nu mee aan de slag en hoop er nog langer gebruik van te maken
Bedankt voor je mooie review! Fijn om te horen dat je goed geholpen bent en dat het contact als prettig is ervaren. We wensen je veel succes en plezier met het gebruik, en hopelijk blijf je er inderdaad nog lang profijt van hebben. Mocht je in de toekomst nog vragen hebben, dan staan we uiteraard weer voor je klaar! - Eleanor 😊
Socket makes things easy. I like how clear the platform is, and that most ship times are quick.
Thank you for your feedback! We're thrilled to hear that Socket has made things easier for you. We strive to provide a clear and efficient platform, and it's great to know you're enjoying the quick shipping times. We appreciate your support! Happy dropshipping!- Eleanor 😊