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Stella one of the support staff went above and beyond to customize our widget on our page. She got everything done in a very timely manner and if it wasn't for her I would have keep looking for another subscription app on shopify. What makes this app one of the best is the people behind it and Stella is the best one on the Team!
Miles responded quickly and provided clear, helpful solutions. Really appreciate it!
Thank you so much for your kind words! We're thrilled to hear that Miles was able to assist you promptly and clearly. We truly appreciate your feedback and are always here if you need anything else!
Great app with fast and helpful support. Installation was quick and easy, and integration into the shop went absolutely smoothly. We’re really happy with it.
This app is exactly what I needed to create a seamless membership program for my customers. The setup process was smooth, and Harry was incredibly helpful throughout, guiding me every step of the way. He even assisted with customizing the app’s color to perfectly match my website’s branding, which was a huge plus. Highly recommend this app for anyone looking to offer memberships with ease and great support!
Sam was incredible in helping us get set up with our somewhat unique use case. Very friendly and informative! Subi has been the perfect solution for us.
hank you so much for the amazing feedback! We're thrilled to hear that Sam was able to guide you through your unique setup — and in such a friendly and informative way. It’s wonderful to know that Subi has been the perfect fit for your needs. We’re always here if you need anything else! 🚀
I am very happy with the Subi app, after a long search for the perfect abonnoment app I came across this one.
The biggest advantage for me: the design of the widget is completely customised to your wishes by the very fast support (less than 30 minutes after request)
I would like to thank Nareh for the quick help not only with this but also with other questions I had
I look forward to continuing to use the app!
Smooth and efficient service. I’m very satisfied with my experience with SUBI.
Thank you to Stella for her attentive and professional support!
Thank you! We're so glad to hear your experience with Subi was smooth and efficient. Huge thanks to Stella for delivering such attentive support! 🙌
Great app and excellent customer service. Mason was so helpful and quick to solve our issue.
Disappointed with Subi support - we have been held up with a minor tech issue which has taken over three days so far to sort out. There is no direct link to talk to someone who fully knows the technical limitations with the app and this results in long messaging times with person on Subi chat. This has cost time and money and we are in limbo.
There are a few issues and restrictions with Shipping set up we have with prepaid plans.
We would suggest fully researching the settings in test mode before committing to this, as there are a few flaws with it. And to look at other apps before you set up all of your products using this app and commit to it.
Love the app thus far. Nareh was very helpful with personalizing my widget page for my subscription. Definitely recommend.