Trendsi: Fashion Dropshipping

This company is great for dropshipping from the US. Do not use them for wholesale. I made a mistake by trying out their white label wholesale clothing and the quality was absolutely terrible. I can't even sell it in my store. I reached out to ask for a refund and was told since I purchased wholesale, I can't return it. These items are going straight to the trash because I'd be embarrassed to sell it, even at cost. It honestly looks like these clothes were made by someone sewing for the first time. Besides that, nearly all the clothing that is available for white label is also sold on Shein and Temu, so I won't bother buying wholesale from Trendsi again.

Update 4/11/25:

The Trendsi app is helpful to get their products initially into Shopify. Once there, however, the app's functionality keeping inventory synced between Shopify and Trendsi is hit or miss. In a recent audit, easily half of the items I checked had significantly less inventory at Trendsi than was shown on my Shopify store. When an item is deleted on Trendsi, their app is supposed to change the status of the item in Shopify to "Draft". More often than not, this doesn't work. All of these scenarios lead to making sales for which they don't have the inventory.

While I like their inventory, Trendsi is not a reliable drop shipping option.

---------------------------

Product selection, order support and dropshipping are solid.

Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it".

With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you out of doing anything for inventory in Shopify.

In general, they don't have any tech support for their app. The support team gives it their best shot but they're reading off a script.

I can't keep selling items that aren't in stock, so I'm moving on.

I hate having to write a bad review but the situation deserves it.

I've had a disappointing experience lately with Trendsi recently.

Among several orders with the same situation, I am going to mention an important one.

Shipping Delay: The shipment took much longer than expected.

Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay.

Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected.

Incorrect sizes: The garments received were smaller than normal.

This situation negatively affected my business and the relationship with my client.

I appreciate that Trendsi considers improving in the following aspects:

Proactive Communication: Notify customers of any problems with inventory or delays.

Quality Control: Ensure that the materials and sizes are consistent and of high quality.

Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.

Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company.

Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina models and a host of caucasian models. This is very difficult to allow my customers to know who I am and who I represent. I love diversity and would rather a company that takes pride in it as well. Trendsi does not. I emailed them regarding this and their response was their models are in rotation. Makes zero sense. I do love their merchandise but their shipping and diversity issues out-weighs everything else. I truly hope they fix these issues.

So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!

Certain vendors will claim inventory is in stock and it is not. Your drop ship orders will be accepted by the vendor and then show as being processed, only to be later rejected and refunded. If you decide to use this service, use only ship-from USA Luxe or TikTok verified vendors. Otherwise you will spend a lot of time apologizing to your clients.

Hey, We just added this channel, but we are beginning to notice the pricing rule does not work only the recommended price still appears. And the prices suggested are in USD and we cannot increase them to make-up for the exchange rate. (We sell in CAD). Please fix