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The quality it’s super cool but delivery service zendrop offers it’s too slow
Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!
support is great tho shipping fees are expensive
Thank you for your feedback! We're glad to hear you’re happy with the support. We understand that shipping fees can be a concern, and we appreciate you sharing your thoughts. We're always looking for ways to improve, so your input is valuable to us!
Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :)
I'm only giving four starts not five because of the time I had to wait for someone to respond to me.
Thank you for sharing your experience! We're glad to hear that Shiza was able to resolve your issue quickly. We appreciate your feedback about the response time, and we’ll work to improve that. Your input helps us enhance our service!
They never lied when they said they got 24/7 support. They are always there to help and their support team is really helpful for beginners who are totally green and wanna learn on the go, they answer questions that even make you feel dumb for asking but they would ask you to ask anything. Great support and I would recommend it anytime.
The linking of products in one tap is also a wonderful feature. Go Zendrop
Thank you for the fantastic feedback! We’re thrilled to hear that our 24/7 support has been helpful, especially for beginners. Your recommendation means a lot to us.
New to Zendrop Shipping! Customer service is excellent so far!
Thanks for sharing your experience! We're so glad to hear you’re enjoying Zendrop and that our customer service has been helpful. Looking forward to supporting you on your journey!
they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things
Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.
Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.
i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely
thannk you Nyka for answering my questionns !!!
You're very welcome! I'm glad that Nuka helped you with your questions! Your feedback means a lot!