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Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.
I’ve had a fantastic experience with Zendrop, not only because of their great platform but also due to their extraordinary support team. Every time I’ve had a question or needed assistance, their team has been incredibly friendly, professional, and quick to help. They go above and beyond to ensure clarity and provide detailed, helpful responses.
It’s rare to find such a high level of customer service, and I truly appreciate the effort they put into making everything smooth for their users. Highly recommend Zendrop to anyone looking for a reliable and well-supported dropshipping solution!
Wow—thank you so much for the amazing feedback! We're beyond grateful for your kind words and thrilled to hear you've had such a fantastic experience with Zendrop and our support team. Knowing that we’ve made things smoother and more enjoyable for you truly means the world to us. Thanks again for the recommendation!
I am really pleasant with Zendrop app experience. It made every of my order so much easier to track and to fullfil. Would recommend it 100%!!!
Their customer support is patient, provided my case with very detailed solution, especially the representative named Nyke, she was very very informative and recieved all the help needed from her! People like her in Zendrop team prove my decision moving to Zendrop like a no brainer!!
Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.
Thank you so much for the thoughtful feedback! We're glad to hear you're enjoying your experience so far and that our customer service has been helpful on your dropshipping journey. We also appreciate your input on the product selection process—it's feedback like this that helps us improve. We're here for you every step of the way!
Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.
Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.
Keeps the promises. Shop was configured and available from day one, with a huge selection of products to choose from for your store. Although I had some issues starting and setting up I was assisted professionally via Instagram and email, making sure everything goes to plan and works as intended.
I was charged for two months without any prior notification, even though my store was never published or used. Zendrop refused to refund the April charge, citing a strict 5-day refund policy, despite the fact that I never utilized their services. This approach feels unfair and lacks transparency. I would caution others to be wary of such billing practices.
We're very sorry to hear about your experience. We understand how frustrating unexpected charges can be, especially when you haven’t actively used the service. Please reach out to austin@zendrop.com so we can have your account checked and help you further.
Great support and easy to use tools to make everything smooth and convenient! Customer support is top tier!
My experience with the Zendrop-Dropshipping & POD was great. The assistance Nyka was very helpful and attended to my query quite quickly. Nyka also sent me a follow-up email to check that everything was going well and offered further assistance if required which I think was very important.
Zendrop has been a game-changer for my Shopify dropshipping business! The app makes sourcing and fulfilling products effortless, with fast shipping times and reliable suppliers. The automation features save my team a ton of time, and the seamless Shopify integration keeps our operations running smoothly. Plus, their customer support is responsive and helpful whenever we need assistance. Highly recommend for anyone looking to scale their dropshipping store efficiently!
Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for your Shopify dropshipping business. It's great to know that our automation, fast shipping, and reliable support are helping you scale efficiently. Wishing you continued success!