Reviews (616)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features that boost revenue and average order values. It offers a comprehensive set of features like autopilot setup, customizable CSS, and additional options such as gift boxes or shipping insurance. The app is praised for its simplicity and ease of use, with excellent customer support noted for quick issue resolution and helpful customization assistance.

June 10, 2025

While searching for an upsell & cross sell app, we came across this app In Cart Upsell. It offers us everything we need to define special upsell rules. The support is very easy to contact, very friendly, fast, and immediately available for questions or requests. Please keep up the good work. We look forward to working with the app.
Best regards
Wurzelwerk

Wurzelwerk
Germany
5 days using the app
April 18, 2025

Testing the plugin for around half a month now and can't say too much about the functionality yet. Setting up the autopilot was really very easy.

But what I would like to emphasize is the really fast and dedicated support.

We had a few set-up difficulties and problems with our theme, which the support and the developers solved for us on their own, really great, thank you very much!

NH Stoffe
Germany
10 days using the app
In Cart Upsell replied May 11, 2025

Thank you so much for the review! We're glad to hear the autopilot setup was smooth for you, and we truly appreciate your patience while we worked through the theme-related issues. It's great to know our support team and developers were able to assist effectively. If you have any questions as you continue testing the plugin, we're always here to help!

January 29, 2025

This app is amazing!! Not only does it add to my bottom line (making more revenue through upsells) but support was EXTREMELY helpful. They don't ghost you like some other apps. I was having issues with images not displaying on the upsell popup and not being able to add the bundle to the cart. After sending me a collab request, they resolved it completely in a couple of hours. The staff is really attentive and makes me assured if something goes wrong, they can fix it. Highly recommend!!

Crafturday
United States
About 4 years using the app
In Cart Upsell replied February 18, 2025

Thanks for the review, we are pleased that our support team provided you with a first-class experience while resolving your issue. I'm happy to hear we are helping you make more money, which is fantastic news.

Please reach out if you have any other concerns - we are always here to help.

February 4, 2025

Very excited to get this additional selling opportunity up! Lasandra is EXTREMELY HELPFUL in assisting in the process and even worked with her developers on a couple things to make sure our cart experience is a seamless as possible! Looking forward to great results. :)

The Teal Turtle Boutique
United States
Over 4 years using the app
In Cart Upsell replied February 18, 2025

Thank you for your review! We are pleased that Lasandra was able to help you resolve your recent issue. She's a real superstar.

April 1, 2025

Amazing app & most importantly amazing support. I encountered a small glitch with the app/my store & the team were very quick to ammend the issue! A++

Fast Lane Spares
New Zealand
7 months using the app
In Cart Upsell replied April 2, 2025

Thank you so much for the review! We're glad you're enjoying the app and that our support team could assist you quickly. If you ever need anything else, we're here to help!

March 26, 2025

Amazing app and the team were amazing at helping with all my little customisations I needed. Just an incredible app and team managing and running it. Highly recommend.

Jakob Carter
New Zealand
22 days using the app
In Cart Upsell replied March 31, 2025

We really appreciate your feedback! We’re thrilled that our team could assist with your customizations and provide the help you needed. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out.

March 12, 2025

A great app with even better support! Lasandra was amazing and helped with the set up and every question I had, even following up after we launched to ensure everything was working the way we liked. Highly recommend!

lil sweet treat
United States
2 days using the app
In Cart Upsell replied March 31, 2025

We’re so glad to hear you had a great experience! Providing both a great app and top-notch support is our priority, and we’re happy to know everything is working the way you like. If you ever need anything, we’re always here to help!

March 27, 2025

The app is very easy to use and if you are not super tech savvy like me their customer service is amazing! Super responsive and helpful!

PressedByMakk
United States
3 days using the app
In Cart Upsell replied March 31, 2025

Thank you for your review! We’re so glad you found the app easy to use, and it’s great to hear that our support team could assist you. If you ever have any questions or need more help, don’t hesitate to reach out. We’re always happy to assist!

November 26, 2024

I had a lot of specific requests to get the app set up with some custom CSS to fit the style of my store, and the person helping me (Lasandra) was SO incredibly helpful, she was quick to respond and happy to make all of the changes I asked for. It's all running perfectly thanks to her!

Sylvan Design Co.
United States
Almost 2 years using the app
In Cart Upsell replied December 2, 2024

Hi Sylvan Design Co.,

Thank you for sharing your experience! We're thrilled to hear that Lasandra was able to assist you with your custom requests and get everything set up perfectly. Providing quick and helpful support is always our priority.

We appreciate your recommendation and support!

Edited March 12, 2025

Very happy with the support of this app, quick and kind!

Moody Fashion
Switzerland
About 2 years using the app
In Cart Upsell replied March 3, 2025

Thank you for the review! We are happy our support team was able to resolve your issue quickly.

Shopify uses cookies to provide necessary site functionality and improve your experience. By using our website, you agree to our privacy policy and our cookie policy .