Ordoro Inventory and Shipping

If you work with multiple drop shippers this product is the best! I work with other 10 drop shippers in addition to my own warehouse and this app works seamlessly. The price point for what they offer- drop ship capability, printing shipping labels, inventory management is an excellent value.

And their best technical support is superb! Very pleased!!!

Ordoro has made my life MUCH easier.

It wasn't all smooth sailing though. Getting set up wasn't as easy as I was expecting and there were problems connecting with the free Endicia account.

That being said, Ordoro support has been AMAZING. They respond very quickly and have easily resolved any problems I have had. The support made up for the setup issues.

Immensely helpful in regards to matching up products sold from multiple suppliers. We were envisioning an extremely manual process until we found Ordoro. Absolutely worth the price--it's going to make fulfilling orders much simpler and easier.

Ordoro hit's every mark of excellence. It's super easy to use, the customer service is stellar & it's feature rich. As an added bonus, it is based in the greatest city in America! Austin, Tx! Thanks for all your services Ordoro!!!!

We really appreciate Ordoro. It makes shipping easier. Once in a while there is a hiccough but customer support is ready to help and they are always so friendly. If you need something urgent stay online and wait for a rep. If you hang up they even make the effort to call back! Thanks Ordoro!

Increased my price from $99.00 a month to $199.00 per month. To top things off, t he price increase was retroactive to the beginning of August. They even tried to joke about the price increase by saying "Price increases suck but ..." Who doubles their price and expects to keep their customers???

I am amazed how great this app works for us. It's super easy to figure out, and with batch printing of Packing List and Shipping Labels, processing large amounts of orders is a breeze! Also, your customer service goes above and beyond their duties in answering the questions or adjusting our settings to meet our needs. Also, the free account for up to 50 labels is awesome too. I cannot say enough to convey how happy we are to have gone with Ordoro. Thank you!

Rustic MAKA

I have been writing, selling, evaluating and using web software for nearly two decades. I can tell instantly when a company has 'it'. That's Ordoro.

These guys rock. The solution is well thought out, intuitive and clean.

I have found a handful additional ideas of gaps or things we will need, and they actually listen.

That points to the last and probably most important thing- phenomenal customer service. Instant response time, courteous people who know what they are talking about.

What more could one ask for... I have affordably solved my cross-channel online store fulfillment/order processing challenge... as far as I can tell for good!! Woohoo!

Ordoro definitely "clicks" brings together awesome customer service with a highly intuitive application. We had a small set-up hiccup on a Saturday and the support team responded quickly and professionally with a resolution. The following Monday, we trained our shipping team and they were literally jumping up and down with excitement as they found application easy to learn, eliminated a lot of tedious work and saved $$$'s. Highly recommended!

Decent idea. Horrible execution. If I could give it -5 stars I would.

This is "simple UI, happy path" shipping software. Which would be great except it doesn't work. You're paying for software that intentionally doesn't have the bells and whistles that shipstation has, an easy interface. The kind of interface that is easy to turn into a mobile app, or navigate on an iphone. However, the decision to write the software using javascript modals means it is completely broken on mobile. So much for happy path.

The decision to make this a javascript browser side app also means that search is painfully slow after you have more than around 500 orders.

Syncing with your shopify store is problematic at best. Orders that are cancelled in shopify sometimes actually cancel in ordoro, other times they don't. Meaning you have to enter the cancellations twice or risk sending out product that wasn't paid for.

There is no mechanism to bulk edit the insurance amount, anymore. We sell some items at $105. We have to go through and print the labels on each of them individually or pay an extra $3 per shipment. The kicker here is they actually had this feature and it was working, but they decided to remove it. The removal actually created a horrible bug where every order got insured for the last insurance amount you manually entered. This bug was active on the site for about two months. Are they even testing this software?

And, while we're talking about insurance. They have the scummiest feature of defaulting you to their insurance provider, no matter how many times you select "carrier insurance."

No role based access to information -- we're an open company, but there's a limit to which I want my 3rd party fulfillment center to know my full sales data.

In the end we had to go back to buying every label individually.

And finally, once we decided to switch to a more full featured software package (shipstation), they locked our account as we were over the free limit -- never mind that we'd paid for the full month already and had merely opted to not renew. Yet another simple use case they didn't write the software to handle.

Overall, once you're bigger than their free tier you're better off using shipstation. If you try to use it after that point, you're just accruing technical debt that will come back to bite you eventually.

Go with shipstation. Same price, but actually usable.