Reviews (685)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through easy subscription management and features like recurring billing, product swaps, and trial periods. Its intuitive setup and seamless Shopify integration ensure smooth website performance. The responsive and effective customer support is also frequently praised, enhancing the overall user experience for merchants looking to improve subscription services on their e-commerce sites.

May 20, 2025

Milesのサポートは素晴らしかった。
Appの性能の良さなどは使ってみてから評価します。

Miles provided outstanding support.
I’ll assess the app’s performance after I’ve had a chance to use it.

beauty.eva-wax
Japan
8 days using the app
Subi (formerly Subify) replied May 26, 2025

Thank you for your feedback and for highlighting Miles’ outstanding support — we’ll make sure he sees your kind words! We completely understand that it takes time to fully evaluate the app, and we hope it meets (or exceeds!) your expectations. If you have any questions or run into anything along the way, we're here to help!

December 27, 2024

Muy simple y buena. Necesita mejorar en la forma de calcular descuentos, sobre todo si existen descuentos activos.

Café Greca
Mexico
3 months using the app
Edited August 29, 2024

I paid the first plan and guess what ? Nothing works.
Settings section doesnt work, live chat support buton is fake. Indeed, you dont have any support at all to be honest. You can't even select a product if you want to create a subscription plan. And i did take a paid plan.. imagine with the free plan.. It's a scam, i mean i guess you must pay the biggest plan (the most expensive one) if you just want basic services. Other plans are fakes.

Edit : few days later, iam changing the review and adding 3 stars instead of 1. The support was late, but they finaly did answer me.

amedcine
France
1 day using the app
October 1, 2024

The customer service is excellent. ✨️
I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

WitchScents Organics
Australia
6 days using the app
December 20, 2024

Pearl is amazing.

B U B B L Y® - Win Battles™
United States
13 days using the app
January 1, 2025

trop cher

Nelyna
France
5 months using the app
April 14, 2024

Subify by Shopify makes setting up subscription products a breeze on your Shopify store. While it's user-friendly and effective for managing subscriptions, I found it lacked integration with ActiveCampaign, our marketing platform. Despite this, its seamless subscription creation makes it a solid choice for Shopify merchants seeking hassle-free management. Efficient and kind support team.

Hale Pule Ayurveda and Yoga
Singapore
5 days using the app

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