Reviews (4,464)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
March 19, 2025

Cannot connect my account. It says, "You don’t have access.
This feature isn't available to you yet." So, what good is it to me?

Infinite1
United States
12 months using the app
May 31, 2025

The app doesn't work---doesn't connect to my Facebook account properly, and the instructions they give are constantly outdated or unclear.

Detour Boutiques
United States
2 months using the app
March 8, 2025

Issues with shop not allowing me to link facebook products live on facebook. They used to be but now no

Geez Creations
Australia
Over 4 years using the app
April 3, 2025

This is not a very support friendly app. Keeps running me in circles. Will not connect to my Page.

Midwest Dixie Boutique
United States
Over 3 years using the app
May 28, 2025

being forced to have checkout on FB and Instagram causes loss of sales and adding on warranties, upsells etc. Should put it back to the way i was where checkout was through the site

Swing Design
United States
Over 6 years using the app
April 30, 2025

Lets face it no one would use this if there was an alternative. interface is clunky and full of bugs.

kristinmagrit
Australia
Over 3 years using the app
April 29, 2025

Leider können wir keine gute Bewertung abgeben. Würde die App wie vorgesehen funktionieren, würden wir 5 Sterne vergeben. Da Shops aus Österreich jedoch nicht mehr unterstützt werden, ist die App für uns kaum noch sinnvoll. Trotz hoher Werbekosten werden Werbekonten ohne ersichtlichen Grund eingeschränkt. Das erschwert die Arbeit für Shops in Österreich erheblich. Im Vergleich: Bei TikTok können zumindest kostenlos Produktlinks zu Videos hinzugefügt werden – bei Meta hingegen muss man für den blauen Haken bezahlen, um überhaupt zwei Links setzen zu dürfen.

AWK Flagship e.U.
Austria
Over 3 years using the app
February 27, 2025

This app is a glitchy, frustrating mess—just like everything else Meta puts out. Constant bugs, crashes, and an overall terrible user experience. Feels half-baked and poorly maintained. Disappointing.

Tuenne | Technical Outdoor Design
United States
About 4 years using the app
March 15, 2025

absolutely awful and not user friendly at all. i cannot figure out how to do this at all and its just horrendous

Luna Scout Creations
Canada
8 months using the app
May 13, 2025

Absoutely useless. Can't connect even though my FB and Instagram is set up correctly. And META customer service doens't exist.

Svelli
Denmark
4 months using the app

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