Reviews (4,460)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
April 28, 2025

The Facebook App on Shopify is a helpful tool for connecting your store to Facebook and Instagram. It makes it easy to sync your products, run ads, and track performance using the Facebook Pixel.

What I like:

Easy to link products to Facebook and Instagram

Ads are easier to manage

Good tracking for how your ads are doing

Helps set up Facebook and Instagram Shops quickly

What could be better:

Setup can be confusing if you have more than one account

The layout of your Facebook Shop can’t be changed much

Support is sometimes slow to respond

Overall, it’s a great app if you want to sell through social media. Just be ready for a few setup issues at the start.

Alterior Motif
Australia
Over 4 years using the app
May 4, 2025

It's beneficial for social media marketing. Many of my clients check out those two Apps first before visiting my website

claudiaamaya.us
United States
Over 2 years using the app
April 2, 2025

Running our online store on Shopify using the Facebook and Instagram App has been a game-changer. It is user-friendly, reliable, and packed with features that make managing an e-commerce business seamless.

Facebook & Instagram App on Shopify has helped us grow our brand and connect with customers worldwide.

Coco & Pud
Australia
Almost 5 years using the app
April 29, 2025

Implemented this into my shop and I went from sales only from people I met to Daily sales. So excited to finally be making progress in my business.

Happy Valley Tea Company
United States
About 1 year using the app
Edited April 24, 2025

It never connects to my Meta Business account. Always in review I stayed in review for a year. Finally disconnected and reconnected same issue. **Update * Issue resolved. Thank you so much sorry can't remember her name but she was patient and understanding.

Purposeful Prints LLC
United States
12 months using the app
February 10, 2025

This app performs well overall, with a beautiful interface and practical functions, but there is still room for improvement in details and performance. If the above problems can be solved, the user experience will be better. But I hope the developer can continue to optimize and bring a better user experience.

urbanmeuble UK
France
Almost 2 years using the app
May 23, 2025

Fantastische integratie met Facebook en Instagram via Shopify!

Sinds we onze Facebook- en Instagram-kanalen gekoppeld hebben aan onze Shopify-winkel, is alles zoveel makkelijker en efficiënter geworden. Producten worden automatisch gesynchroniseerd, klanten kunnen direct vanuit social media kopen, en onze zichtbaarheid is enorm gegroeid.

De installatie was eenvoudig, en binnen enkele klikken stonden onze producten op Instagram Shopping en Facebook Shop. Ook advertenties beheren is nu veel overzichtelijker via de Facebook Commerce Manager.

We zien duidelijk meer verkeer én conversie sinds we deze koppeling gebruiken. Absoluut een aanrader voor elke webshop die actief is op social media!
Klantvriendelijk, snel en superprofessioneel!

Ayarri
Belgium
3 months using the app
April 30, 2025

Support through the Facebook app was awesome. All previous restrictions were lifted after a support ticket which was created in the FB app within the Shopify environment. we no more any issues in our account. So we can benefit all features again now

Vitadote
Netherlands
3 months using the app
April 24, 2025

My experience was amazing, and I got a quick response from the Facebook and Instagram teams. Thank you. I am glad to grow my business and create an ad to direct customers to my website.

NaturalSkinGlow
United Kingdom
About 1 month using the app
March 30, 2025

L'app Facebook e Instagram di Shopify è un vero asso nella manica per chi vende online! Ti permette di mostrare i tuoi prodotti a un sacco di persone, proprio lì dove passano il tempo: sui social. È facilissima da usare e ti fa vendere direttamente dalle foto e dai video. Insomma, è come avere un negozio aperto 24 ore su 24 nella piazza più affollata del web.

Giochi didattici
Italy
3 months using the app

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