Reviews (3,014)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies order management and customer interactions. They praise its real-time order tracking system that enhances customer trust and engagement, driving increased visits and sales. Additional features like fraud protection, responsive customer service, and customizable marketing tools are also valued. The commitment to carbon-neutral delivery options appeals to eco-conscious consumers.

April 8, 2025

SO Far OK. at first a little confusing to get going, still not sure I fully understand everything. I think interface could be improved. I wish there was better organic discovery within the shop app, and I wish there was a web portal for it where people could browse online and favorite shops because alot of people still do desktop shopping and browsing, rather than phone. That said i have had SOME sales from it like a handful, so it's better than nothing! :)

Inlumined Arts LLC
United States
Over 2 years using the app
October 14, 2024

When making Collections, the image pulls in whatever image is displayed on the site. Instead, can Shop App allow you to upload an image for each Collection with specific image specs so that the images display better on Collections?

The Hair Edit
United States
Over 1 year using the app
January 14, 2025

I would recommend it but I wish it brought me more business.

AlanaKay Art
United States
Almost 2 years using the app
December 24, 2024

I want more options to customize the store interface.

LUXURY VIOLET
United States
2 months using the app
October 30, 2024

It needs more support from Shopify itself. Many people claim to be "Shopify Experts." All they take is new stores' money and deliver nothing of substance. Shopify needs to understand that every store's success is Shopify's success, and every store's failure is Shopify's failure.

Cameron's Shop
United States
2 months using the app
December 31, 2024

IT ALWAYS PROMOTE WHAT I'M SELLING

Infiniti Crafts LLC
United States
About 1 month using the app
January 15, 2025

Parce que je n'ai encore rien vendu

Ici commence la beauté (ICLB)
France
8 months using the app
November 17, 2024

I have no interaction with shop and no idea how to customize

The Happy Hour Flowers
United States
Almost 2 years using the app
July 5, 2024

Easy way to start a small business. Step by step instructions. Easy for a redneck like me!

Redneck wood shop
United States
19 days using the app
November 27, 2024

I do not have enough experience with this to answer yet

Studio 5 Woodworking
Canada
2 months using the app

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