Reviews (863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its fast shipping from US and EU suppliers, high-quality product selection, and seamless Shopify integration. Features like automated order processing and inventory synchronization streamline operations, while branded invoicing enhances brand identity. Responsive customer support, the ability to order sample products, and access to educational resources further support dropshipping businesses in scaling and improving customer satisfaction.
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Nice app and great customer service. Very friendly and professional. lots of premium products and items to use in dropshipping. lots of choices and fast delivery all over the us and EU.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer service. We strive to provide a great experience for all of our users, and we're glad you find our range of premium products and fast delivery helpful. Your feedback means a lot to us, and we look forward to continuing to support your dropshipping journey! Happy dropshipping!- Eleanor 😊
I love the fast and easy process. It’s very simple and convenient. I would definitely recommend to a friend.
Thank you so much for your kind words! We’re thrilled to hear that you’ve found the process fast, easy, and convenient. It’s great to know that you would recommend Spocket to a friend – that means a lot to us! We’re committed to making things as seamless as possible, and your feedback helps us keep improving. Thanks again for your support! Happy dropshipping!- Eleanor 😊
I am just starting up, finding the online chat very helpful for quick question and answers.
Thank you so much for the stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
So far the experience has been good. Variety of products, good support… I would like to know if suppliers are active or not though. Maybe by showing their latest activity?
Thank you for your positive feedback! We're glad to hear you're enjoying the variety of products and our support so far. Your suggestion about seeing supplier activity is a great one — knowing whether a supplier is active can definitely help with making informed choices. We’ll pass this idea on to our team for consideration. In the meantime, if you ever need assistance or have questions about a specific supplier, we're here for you! Happy dropshipping!- Eleanor 😊
Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!
But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over
Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.
We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.
In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.
Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor
Its convenient and easy to navigate. They have almost all the right products. The only downside is that it is a bit too expensive.
Thank you for your valuable feedback! We’re so glad to hear that you find the platform convenient and easy to navigate, and that the product selection meets your needs. We also appreciate your insight regarding pricing – we’re always working to offer the best value, and we’ll take your comments into consideration as we continue to improve. If you have any specific concerns or need assistance, please don’t hesitate to reach out. We’re here to help! - Eleanor
extremely quick and responsive
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and responsive. We always strive to provide fast and efficient support, and your feedback means a lot to us. If there's anything else we can do for you, feel free to reach out!Happy dropshipping!- Eleanor 😊
I would give Spocket 4 out of 5 stars. It’s a user-friendly platform offering high-quality products from suppliers in the US and Europe, with fast shipping that greatly improves customer satisfaction. Integration with e-commerce platforms like Shopify is seamless, and their customer support is responsive. However, the free plan has some limitations, and prices for paid plans can feel a bit high. Overall, it's a great tool for those serious about dropshipping.
I love the variety of products and the Spocket Support Team is AMAZING!
Thank you!!!
We're beaming with pride to hear that you love the variety of products we offer! We're constantly working to add new and exciting products to our catalog, so it's great to know that you're finding something that resonates with you. And thank you for the shoutout to our Support Team - they're the best in the business, and we're lucky to have them on our side! - Erwin
Easy to use products that are sourced in the USA