Reviews (687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer satisfaction and retention through easy subscription management and features like recurring billing, product swaps, and trial periods. Its intuitive setup and seamless Shopify integration ensure smooth website performance. The responsive and effective customer support is also frequently praised, enhancing the overall user experience for merchants looking to improve subscription services on their e-commerce sites.
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Great Subscription App with Excellent Features!
Subi has been an amazing addition to my Shopify store. It makes setting up subscriptions and memberships super easy, and the user interface is intuitiv
Really like the Subi Subscriptions App. Runs smoothly for all of our monthly subscriptions and the support team are quick to respond to requests for support and always helpful. No issues setting up and we're really pleased with it. Recommend.
Thank you! We’re delighted that Subi is powering your monthly subscriptions so smoothly and that our support team is hitting the mark. Your recommendation means a lot—and we’re here anytime you need us for new features, optimizations, or just a quick question. Here’s to many more seamless subscriptions!
Installed with just the free plan for now to understand if it is the right app. So far it seems to tick all the boxes for my needs. Support from Miles was amazing. I had a request that was taken care of extremely quickly. With even more featues on a paid plan, I can imagine it can become a pretty powerful tool. I am pleased with this app and would encourage you to try it for yourself.
Thanks so much for sharing your experience! We're glad to hear it's meeting your needs so far and that Miles could assist so swiftly. Excited for you to explore more of what Subi can do — appreciate the encouragement to others as well! 🚀
Great customer service, app works really well.
I needed to get few changes done on the widget and it was with no issue, quick and well done. (Stella was very nice to deal with)
Recommend.
Thanks so much! We're happy to hear the app's working well and that Stella made the widget updates smooth and easy. Really appreciate the recommendation! 🙌
Intuitive and they've thought through all of the features that I didn't know I would need until I was building a contract. Ran into a little glitch and Miles was immediately ready to help via chat and committed to get it worked out asap.
Thanks for sharing your experience! It's great to hear that the app’s design supports you in ways you didn’t even expect — and that our team was quick to jump in when needed. We’re always here to keep things running smoothly! 🚀
Needed some display adjustments for our store, updates were made within 15 minutes. First class service by Pearl, very happy.
Really appreciate your kind words! Glad Pearl was able to jump in and get everything sorted so quickly. We're thrilled you're happy with the service! 🙌
Works great for tagging products as subscriptions. It allows one time perchuses if wanted. It's got great UI for customers and DX (dev exprerience) for those who manage the app.
Thanks for taking the time to share your experience! We’re glad Subi makes tagging products and managing one‑time purchases a breeze. It’s fantastic to hear that both your customers and your dev team are enjoying the UI and DX. If there’s ever anything we can do to make Subi even better for you, just let us know. Cheers!
We have just recently installed this app to work alongside a bundle app we have been using for a while. Stella was online straight after we installed it and offered to check the set-up for us. She was extremely helpful in making suggestions on how the widget could be customized giving us two different options which both blended well with our theme. We selected the option we felt would work well across all products and Stella then went ahead and implemented the changes. I also just checked on a further question and again Stella was extremely helpful, taking a few minutes to check up on our request and completing further changes which is fabulous. Great customer service from Stella! We look forward to using this app! Thank you
Thank you for the thoughtful feedback! We're so glad Stella was there right from the start to support your setup and offer tailored solutions. It's great to hear everything blends well with your theme and that the follow-up support was just as smooth. We're excited to have you on board and look forward to seeing Subi in action for your store! 😊
What a great experience, I couldn't believe as a novice i got this up and running in 15 minutes with a quick chat with customer service to find out I didn't hit save. I always dread getting into new apps as they often have bugs or can be half baked. i am so excited to offer this new subscriotion option to my customers.
Thank you for the wonderful feedback! We’re so glad your setup was smooth and quick! Excited for you to offer subscriptions to your customers, and we're here anytime you need us! 🚀💬
Excellent service from Sam, as always! She always understands my needs without me even having to explain exactly what it is that I want to achieve. Amazing, I'm so grateful!